F.A.Q - FREQUENTLY ASK QUESTION

What ongoing costs are there?

There are two things , 1 being webhosting and the other being domain renewals.

How to calculate number of Web Pages?

Assumed that your website has HOME, About Us, Services, Product and Contact Us, then total website pages will be 5 Web Pages.

What if I need more pages? What is the cost?

You may request for additional pages before or after the website is completed . The cost of aadditional pages varies on your requirement.

What is Website Maintenance?

Website maintenance like website security and software updates. Don't worry, We will do it all.

How long does it take to get a web site designed?

Depending on the size of the website and the amount of ongoing projects , but we may estimate a 5 page website takes 2 weeks to complete. Shopping cart sites take a minimum of 3 weeks and a maximum of 9 weeks.

What is Responsive or Mobile Friendly Website?

What is Responsive or Mobile Friendly Website?

What is Stock Photo?

Stock photo is a professional photographs of common places, landmarks, nature, events or people that are bought and sold on a royalty-free basis and can be used and reused for commercial design purposes.

What is Free Domain 1st year?
A
“Domain Name” is your website name and it need to be renewed annually. We provide free domain name for 1 year subscription in our web design package.
Can We Change Content in The Future?
Yes , we provide 2 options.
1. You may request website content access and edit at your end.
2. or Email us the content, and our support team would update it within 2-3 days
What is Free Hosting for 1st year?

Without “Web Hosting”, your website can't go live on the internet. We provide free web hosting for 1 year subscription in our web design package. The web hosting renewal fee subject to which package you using.

Can I Add Unlimited Products & Categories?

The answer is YES ! (for e-commerce package only)

I Don't Know How to Manage The Website?

Don't Worry, we would provide full support, to let you know how to manage your website.

Can I Get A Refund?

Because all work is custom produced specifically for each customer, returns & refunds are not accepted.

Do You Place An Advertisement In Customer Websites?

Depending on the amount quoted to the customer , we may place advertisements if the customer request for a ‘BUDGET' based package.

How About The Term Of Payment?

For quotes under RM3,000, customer required to make a full payment before proceeding however for amounts above RM3,000, we accept 90% upfront to execute the project, 5% upon present the 1st Website Draft with desired domain name and balance 5% upon completion. Of course, we aim for customer satisfaction no matter what. So if an issue arises with the design of your site, we will work with you till you are completely satisfied with the final product.

Website Warranty

With a website warranty we “Repair” your website in-case of human error /accidental damage or broken scripts. Warranty for 6 months cost about RM299.00 and RM399.00 for 12 months. If you have sign up along with our “Maintenance Package”  then you do not need a website warranty as everything is covered within the package.